Shipping policy

Disclaimer:   Standard Delivery option typically ships within 1-3 business days while still being delivered within the quoted time frame from the day you place your order. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.

In most cases, your order begins processing immediately and cannot be changed or canceled.

What if my package is late or lost?
If your order hasn't arrived, please call the carrier and allow one additional business day past the delivered scan, or one additional business day after your shipping time frame. If your package still has not arrived, please contact our customer care team from Monday-Friday, 9:00AM-4:00PM PHT.

What if my item arrives damaged?
If your order arrives with a damaged or defective item, please contact our customer care team from Monday-Friday, 9:00AM-4:00PM PHT. We'll be glad to review your order and discuss options!

Mobile Numbers: +63917-6398898, 0906-4086810, 0920-8977885

Landline Number: 02-70928391

Email: cathykathyph@gmail.com